Organization Assessment, Development & Re-engineering
Facility management organizations are fluid entities. They change dramatically when the parent company reorganizes, merges with or acquires another company, downsizes, or announces a process improvement effort. They also evolve in more subtle ways as employees mature professionally, grapple with industry issues and problems, or move up within the organization. Such changes can, unfortunately, interfere with service delivery if the organization is unprepared to cope with change. Developing effective, agile and entrepreneurial FM organizations and service delivery structures has become a trademark service of The Friday Group. The company understands how essential it is for FM organizations to be flexible in light of internal change and to recognize the customer as the leading force in creating effective service delivery vehicles.
Using their proprietary Business Unit Model©, The Friday Group assesses FM organizations by analyzing business unit drivers and their impact on the need for current and future FM services. By assessing the organization's strengths and weaknesses, including current organization structure, communication flow, span of control and responsibility, and application of best practices, The Friday Group can determine appropriate, effective courses of management and can guide executives through potential reorganization processes. The company then defines and develops an organization framework that is responsive to customers. Ultimately, through this analysis, The Friday Group establishes a dynamic organizational environment where FM practitioners respond to business objectives and become the corporate standard bearer for service.
Using their proprietary Business Unit Model©, The Friday Group assesses FM organizations by analyzing business unit drivers and their impact on the need for current and future FM services. By assessing the organization's strengths and weaknesses, including current organization structure, communication flow, span of control and responsibility, and application of best practices, The Friday Group can determine appropriate, effective courses of management and can guide executives through potential reorganization processes. The company then defines and develops an organization framework that is responsive to customers. Ultimately, through this analysis, The Friday Group establishes a dynamic organizational environment where FM practitioners respond to business objectives and become the corporate standard bearer for service.
