Articles, Videos & Podcasts
Ms. Friday has written a multitude of articles for the facilities management (FM) industry. She also has been interviewed as an industry expert, as well as having appeared on television shows such as 21st Century Business with General Alexander Haig. Click the links below to view them in full.
NEW! Be sure to look for all of Stormy's articles and Podcasts now on fnPrime!
NEW! Be sure to look for all of Stormy's articles and Podcasts now on fnPrime!
Articles
Article
How to Deliver Bad News to Top Management Before things get worse, build a convincing case of what needs to be done now. 
Article
Maintaining Company Culture While Working Remotely Working from home and social distancing makes it hard for staff to interact. These strategies help employees to keep connecting. 
Cover Story
Building Your FM Legacy More than just a succession plan, building your FM legacy requires a broad look at the FM organization and creating a plan to ensure it'll thrive when you're gone. Read how to determine when it is time for your legacy and how to create one. 
Cover Story
For FM Success, Focus on New Customer Service Strategies How facilities managers deliver customer service has changed over the years. Here's what you need to know to stay current and create happy occupants and C-suiters. 
Cover Story
Turning Complaints Into Kudos Here's why occupants complain and how facility staff should respond |
Article
Turnover Woes: Beware the 'Quiet Revolution" Quiet quitters and quiet firing are pushing employees out the door. 
eBook Contribution
Forging Better Vendor Relationships Tips for evaluating service providers, writing a clearer RFP, and measuring key performance indicators. 
Cover Story
Short staffed? When tight staffing is a fact of life, FMs need survival strategies. 
Cover Story
Thinking Like a Leader Facility managers who want to reach the next level have to see their jobs—and themselves—in a new way 
Cover Story
Next Move? Uncertainties in the business climate make a new kind of FM strategic planning critical 
Cover Story
Making Change Last In difficult economic times, facility executives may be under pressure to undertake dramatic change. These efforts begin with a bang, but too often end with a whimper. Inside, a look at steps facility executives can take to ensure long-term results 
Cover Story
Opening Doors Tired of being a corporate outsider? An understanding of critical business topics can make insiders of FMs |
Click here to view additional articles Ms. Friday has written for facilities.net.
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Click here to view additional articles Ms. Friday has written for Building Operating Management.
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Videos
NFMT Baltimore 2017
Balancing Act: How to Hold Steady in a Fast-Paced FM World Click to view this video 
The One-Minute Pitch to the CEO
Click to view this video |
FM Evolution Live: Human Capital Trends w/ Stormy Friday & Randy Olsen
Click to view this video |
