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Listen to Stormy Friday talk about FM with General Alexander HaigMarketing
Our marketing assistance begins by reviewing the customer perspective on service delivery systems, through focus groups, interviews and surveys. We map baseline data, identify gaps in service delivery and develop strategies to strengthen customer relationships and create a marketing plan of action.
- Create baseline data
- Identify 'quick-fix' and long-term solutions
- Conduct customer service training
- Perform market research